Tides Heritage Terms of Service

Last Updated: September 23, 2026

Welcome to Tides Heritage.

These Terms of Service govern your use of the Tides Heritage website, online store, products, services, and related features available through tideheritage.com.

Throughout these Terms, the words “Tides Heritage,” “we,” “us,” and “our” refer to Tides Heritage and its authorized operators. The words “you” and “your” refer to any visitor, customer, purchaser, or user of our website or services.

By accessing our website, browsing our store, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service.

If you do not agree with these Terms, please do not use the website or purchase products through our store.

1. About Tides Heritage

Tides Heritage is a Florida-based faith-inspired coastal and outdoor lifestyle brand offering apparel, headwear, accessories, gifts, and related merchandise.

Our website is:

tideheritage.com

Our products may include:

• T-shirts
• Performance apparel
• Polos
• Hats and headwear
• Outerwear
• Accessories
• Lifestyle products
• Limited-release products
• Made-to-order merchandise
• Customized or specialty products

Product availability may change at any time.

2. Online Store Terms

By using this website, you represent that you are legally permitted to enter into a purchase transaction in your jurisdiction.

You may not use our products, website, services, content, or intellectual property for any unlawful or unauthorized purpose.

You may not use the website in a manner that violates applicable federal, state, local, or international laws.

You may not attempt to:

• Interfere with website operation
• Access restricted website systems
• Upload malicious software
• Introduce viruses or harmful code
• Scrape protected website content without authorization
• Attempt unauthorized access to customer or business information
• Engage in fraudulent transactions

Violation of these Terms may result in termination or restriction of access to our services.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, colors, sizing, specifications, and other information as accurately as possible.

However, we do not guarantee that all website information will always be completely accurate, current, or error-free.

Actual product colors may vary slightly based on:

• Computer displays
• Mobile devices
• Screen brightness
• Photography
• Lighting
• Fabric variations
• Manufacturing variations
• Printing or embroidery processes

Minor differences in placement, print appearance, fabric texture, stitching, or manufacturing characteristics may occur and are not necessarily considered product defects.

4. Product Sizing

Customers are responsible for reviewing available sizing information before ordering.

Sizing may vary between garment manufacturers, garment styles, cuts, materials, and product categories.

Whenever available, customers should review the specific size chart associated with the product being purchased.

Tides Heritage cannot guarantee that every garment will fit every customer identically.

5. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to accept, reject, limit, or cancel an order when reasonably necessary.

This may include situations involving:

• Product availability
• Pricing errors
• Suspected fraud
• Payment authorization issues
• Website errors
• Inventory discrepancies
• Incorrect product information
• Shipping restrictions
• Unusually large quantities
• Reseller activity
• Suspected policy abuse

If an order is canceled after payment has been processed, an appropriate refund will be issued according to the applicable payment method and circumstances.

6. Pricing

Prices are listed in U.S. dollars unless otherwise stated.

Product pricing may change without notice.

We reserve the right to correct pricing errors that may occur due to technical issues, typographical errors, system errors, or incorrect product information.

If a material pricing error is identified after an order is submitted, we may contact the customer to resolve the issue or cancel and refund the affected order.

7. Payment

Payment is required at the time an order is placed unless another arrangement is specifically offered.

Accepted payment methods are displayed during checkout.

Payment processing may be handled by third-party payment providers.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method.
• The information you provide is accurate.
• You authorize the applicable charges associated with your purchase.

We do not guarantee approval of any payment method.

8. Taxes

Applicable sales taxes may be calculated and collected according to the customer's delivery location and applicable tax requirements.

The amount displayed during checkout may include taxes when required.

9. Shipping

All purchases are subject to the Tides Heritage Shipping Policy.

Shipping times are estimates and are not guaranteed unless specifically stated.

Carrier delays, severe weather, transportation disruptions, holidays, address errors, emergencies, and other circumstances outside our reasonable control may affect delivery.

Customers are responsible for providing a complete and accurate delivery address.

Please review our Shipping Policy for additional information regarding processing times, tracking, delivery, lost packages, and damaged shipments.

10. Returns and Exchanges

Returns, exchanges, and refunds are governed by the Tides Heritage Returns & Exchanges Policy.

Eligible merchandise must generally be returned in new, unused, unworn, and unwashed condition within the applicable return period.

Certain products may be non-returnable, including:

• Personalized products
• Customized products
• Certain made-to-order products
• Final-sale merchandise
• Clearance items identified as final sale
• Worn or washed merchandise

Please review the full Returns & Exchanges Policy before initiating a return.

11. Customized and Made-to-Order Products

Certain Tides Heritage merchandise may be personalized, embroidered, printed, customized, or produced specifically for an individual order.

Customers are responsible for reviewing and approving personalization details, spelling, sizes, colors, designs, names, numbers, and other customized information before completing an order.

Customized or personalized items are generally not returnable unless:

• The product arrives damaged
• The product contains a manufacturing defect
• Tides Heritage made an error in fulfilling the approved customization

Customer-submitted errors generally do not qualify as production defects.

12. Limited-Edition and Limited-Quantity Merchandise

Some Tides Heritage merchandise may be produced in limited quantities.

Availability is not guaranteed until an order is accepted and inventory is confirmed.

Limited-release products may sell out without notice.

We are not obligated to reproduce discontinued or sold-out merchandise.

13. Promotions and Discount Codes

Promotional offers may be subject to:

• Expiration dates
• Minimum purchase requirements
• Product exclusions
• Quantity restrictions
• Customer eligibility requirements
• Geographic restrictions
• Other promotional conditions

Unless otherwise stated, promotional offers cannot be combined.

Discount codes generally cannot be applied retroactively to previously completed purchases.

We reserve the right to cancel, modify, suspend, or terminate promotions where permitted by law.

14. Gift Cards and Store Credit

Gift cards and store credit, if offered, are subject to the terms presented at the time they are issued or purchased.

Gift cards and store credits generally have no cash value except where required by applicable law.

Store credit may only be used toward eligible purchases from Tides Heritage.

15. Intellectual Property

The Tides Heritage website and its associated content may include intellectual property owned by or licensed to Tides Heritage.

This may include:

• Brand names
• Logos
• Trademarks
• Artwork
• Illustrations
• Photography
• Apparel graphics
• Product designs
• Text
• Website copy
• Videos
• Product descriptions
• Marketing materials
• Website graphics
• Packaging designs
• Digital content

Unless authorized in writing, you may not copy, reproduce, modify, distribute, publish, sell, license, imitate, or commercially exploit Tides Heritage intellectual property.

Purchasing a physical product does not transfer ownership of the artwork, trademarks, designs, or other intellectual property appearing on that product.

16. Tides Heritage Brand Content

Tides Heritage branding and artwork are developed as part of our faith-inspired coastal and outdoor lifestyle identity.

Unauthorized reproduction of Tides Heritage designs for:

• Screen printing
• Direct-to-garment printing
• Direct-to-film printing
• Embroidery
• Sublimation
• Digital products
• Merchandise production
• Commercial resale

is prohibited unless written permission has been provided by Tides Heritage.

17. Customer-Submitted Content

If you voluntarily submit photographs, reviews, testimonials, comments, social media posts, or other content to Tides Heritage, you represent that you have the right to submit that content.

You remain responsible for your submitted content.

When you specifically authorize us to share or use customer-submitted content, you grant Tides Heritage permission to reproduce, display, publish, or use the approved content for reasonable marketing and promotional purposes.

We will not knowingly claim ownership of intellectual property that remains owned by the customer.

18. Reviews

Customers may be invited to submit product reviews.

Reviews should reflect genuine customer experiences.

We reserve the right to moderate or remove content that contains:

• Spam
• Threats
• Hate speech
• Personal information
• Unrelated advertisements
• Fraudulent content
• Illegal content
• Intellectual property violations
• Abusive or harassing material

We will not remove legitimate criticism solely because it is negative.

19. Third-Party Services

Our website may use third-party services, platforms, software, payment processors, shipping carriers, analytics tools, or integrations.

These may include services associated with:

• Shopify
• Payment processing
• Shipping
• Email communication
• Analytics
• Social media
• Advertising
• Fraud prevention

Your use of certain third-party services may also be subject to the applicable third party's terms and privacy practices.

Tides Heritage is not responsible for the independent actions or policies of third-party providers beyond our legal obligations.

20. Third-Party Links

Our website may contain links to third-party websites.

These links may be provided for convenience or informational purposes.

Tides Heritage does not automatically endorse or assume responsibility for the content, security, availability, products, services, or privacy practices of third-party websites.

Customers should review the applicable policies of third-party websites before providing personal or payment information.

21. Website Availability

We make reasonable efforts to maintain website availability.

However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

• Maintenance
• Technical issues
• Software updates
• Hosting problems
• Internet outages
• Security incidents
• Circumstances outside our reasonable control

We may modify, suspend, or discontinue portions of the website when reasonably necessary.

22. Accuracy of Information

Information on our website is provided for general informational and commercial purposes.

We may correct errors, inaccuracies, or omissions at any time.

This may include corrections involving:

• Product descriptions
• Pricing
• Shipping information
• Promotional offers
• Inventory
• Product availability
• Images
• Specifications

We reserve the right to update website information without prior notice where permitted by law.

23. Prohibited Uses

You may not use the Tides Heritage website or services to:

• Violate applicable laws
• Infringe intellectual property rights
• Harass or threaten others
• Transmit harmful code
• Collect customer information without authorization
• Submit false or misleading information
• Commit fraud
• Circumvent website security
• Interfere with website operation
• Impersonate another person or business
• Conduct unauthorized resale or automated purchasing activity
• Engage in abusive chargeback behavior

We may restrict or terminate access when prohibited activity is identified.

24. Fraud Prevention

Tides Heritage reserves the right to review orders for suspected fraud or misuse.

Orders may be delayed, canceled, or refunded when reasonable fraud-prevention concerns arise.

We may request additional verification when reasonably necessary to protect customers and the business.

25. Chargebacks and Payment Disputes

Customers should contact Tides Heritage before initiating a payment dispute when there is an issue with an order.

We will make reasonable efforts to resolve legitimate concerns.

Fraudulent or abusive chargebacks may result in restriction of future purchases.

Nothing in this section limits rights legally provided to consumers or cardholders.

26. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted
• Every website function will be error-free
• Every product will remain continuously available
• Delivery estimates will always be exact

Nothing in these Terms limits warranties or consumer protections that cannot legally be excluded.

27. Limitation of Liability

To the fullest extent permitted by applicable law, Tides Heritage will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, products, or services.

This may include losses associated with:

• Website interruptions
• Carrier delays
• Lost business opportunities
• Third-party services
• Unauthorized third-party activity
• Customer misuse of products

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

28. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Tides Heritage from claims, damages, liabilities, and reasonable expenses arising from your unlawful misuse of our website, violation of these Terms, or infringement of another party's rights.

29. Governing Law

These Terms are intended to be governed by the laws applicable to Tides Heritage's business operations in the State of Florida, United States, without unnecessarily limiting consumer rights that may apply based on a customer's location.

Any mandatory consumer protections provided by applicable law remain unaffected.

30. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

31. No Waiver

Failure by Tides Heritage to enforce a provision of these Terms does not automatically waive our right to enforce that provision in the future.

32. Changes to These Terms

We may update these Terms of Service from time to time.

The current version will be posted on this page with an updated revision date.

Changes become effective when published unless otherwise required by applicable law.

Continued use of the website after changes are published constitutes acceptance of the updated Terms where legally permitted.

33. Entire Agreement

These Terms of Service, together with our applicable:

• Privacy Policy
• Shipping Policy
• Returns & Exchanges Policy
• Product-specific terms
• Promotional terms

constitute the agreement governing use of the Tides Heritage website and store.

34. Terms of Service Summary

Brand: Tides Heritage
Website: tideheritage.com
Business Location: Florida, USA
Business Type: Faith-inspired coastal and outdoor lifestyle apparel and accessories
Currency: U.S. Dollars
Shipping: Subject to the Tides Heritage Shipping Policy
Returns: Subject to the Tides Heritage Returns & Exchanges Policy
Custom Products: Generally non-returnable except for qualifying defects or fulfillment errors
Intellectual Property: Tides Heritage branding, artwork, designs, photography, and website content may not be commercially reproduced without authorization
Governing Law: Florida, subject to applicable consumer protection laws
Customer Support: info@tideheritge.com

35. Contact Information

Questions about these Terms of Service may be directed to:

Tides Heritage
Florida, USA
Website: tideheritage.com
Email: info@tideheritge.com

Please include your order number when contacting us regarding an existing purchase.